Thursday, August 22, 2019

RPP #179: Yoda AI Bot - Interview with Anjli Jain

  • Interview with Anjli Jain, founder of Unifyed. We discuss Yoda, their AI-powered Bot with SIS and LMS integration that automates responses to student and faculty frequently asked questions such as: How much do I owe? I forgot my password, can you reset it? How do I enter grades? We discuss:
    Anjli Jain / Unifyed
    • The genesis of Yoda
    • The digital campus, a GUI-less experience
    • Yoda for whole student lifecycle FAQ help 
    • Voice accounts for 60% of help interactions
    • Multiple communication modes
    • How Yoda authenticates users and hands-off to human helpers
    • How AI is used in Yoda
  • Links
  • Podsafe music selection
Duration: 37:14